Your browser's performance can be affected if it is infected with a malware. If you have Norton installed on your computer, perform a full system scan to rule out a threat infection. If the scan did not detect any threat, or you cannot perform a scan, we recommend that you run a scan using Norton Power Eraser. Norton Power Eraser is a free, downloadable tool that uses aggressive methods to detect threats.

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1. Download Norton Power Eraser.

2. Click Save.

3. Select the location as Desktop, and then click Save.

4. To run Norton Power Eraser, double-click the NPE.exe file.

   If the User Account Control window prompts, click Yes or Continue.

5. Read the license agreement, and click Accept.

6. In the Norton Power Eraser window, click the Scan for Risks icon.

7. By default, Norton Power Eraser performs a Rootkit scan and requires a system restart. When you see a prompt to restart the computer, click Restart. If you do not want to include the Rootkit scan, go to Settings, and uncheck the option Include Rootkit scan (requires a computer restart).

8. After the computer is restarted, the scan starts automatically. Follow the on-screen instructions.

   Wait for the scan to complete.

Check for incorrect DNS settings

1. Click Start, and then click Control Panel.

2. Depending on your version of Windows, do one of the following:

   For Windows XP: Double-click the Network Connections icon.

   For Windows 7/Vista: Click the Network and Internet icon, and then click Network and Sharing Center. In the left pane, under Tasks, click Manage network connections.

3. Right-click the network adapter that is currently active, and then click Properties.

4. In the Network Connection Properties window, under 'This connection uses the following items', click Internet Protocol (TCP/IP) or Internet Protocol Version 4 (TCP/IPv4).

5. Click Properties.

6. In the Internet Protocol (TCP/IP) Properties window, on the General tab, check the DNS server settings.

   If 'Use the following DNS server addresses' radio button is selected, check the server addresses. Make sure that the DNS server addresses displayed are the same that are provided to you by your Internet service provider or your network administrator.

   If the DNS server address starts with 85.255.11x.x, then it is more likely that the DNS cache has been poisoned as the result of a Pharming attack.

Fix incorrect Windows host file settings

1. Click Start, and then click Search

2. In the search box, type the following text:

   hosts

3. Depending on your version of Windows, do one of the following:

   For Windows 7/Vista: Click Advanced Search and then check Include non-indexed, hidden, and system files (might be slow). Make sure that you select the location as 'Local hard drives' or to (C:).

   For Windows XP: Click More advanced options, and then check Search hidden files and folders and Search Subfolders.

4. Click Search.

5. For each Hosts file that you find, right-click the file, and then click Open With or Open.

6. Double-click Notepad from the list of programs.

7. Remove any line that appears in your hosts file without an # at the beginning, apart from the '127.0.0.1 localhost' line.

8. On the File menu, select Save.

9. Check if you can access the Internet.

Fix incorrect proxy settings

If you have not configured your computer to use proxy for the Internet connection, you can skip this Step.

1. Start Internet Explorer.

2. On the Tools menu, select Internet Options.

3. On the Connections tab, click LAN Settings.

4. Verify that your proxy settings are correct. Do one of the following:

   If the proxy settings are incorrect, make sure that you enter the correct proxy settings.

   If the proxy settings are correct, temporarily disable the proxy. Uncheck Use a proxy server for your LAN.

5. Click OK.

6. In the Internet Options window, click Apply > OK.

Uninstall or disable unknown toolbars

If you want to completely remove a toolbar, you can use Add/Remove Programs or Uninstall a Program in the Control Panel.

1. Start Internet Explorer.

2. On the Tools menu, click Manage Add-ons.

3. If you find any unknown toolbar that is listed, select the toolbar, and then click Disable.

4. Click Close.

5. If the issue persists, go to Step 5.

Run a scan using Norton Power Eraser

1. Download NPE from: http://liveupdate.symantec.com/upgrade/NPE/1033/NPE.exe

2. Save the file to Windows desktop.

3. Open the windows run dialog (Windows key+R).

4. Drag and drop NPE.exe into the run box, this will automatically populate it with the full path Add the following switch to the end of the line:

   /VSS 111

   The run line should look like:

   'C:Documents and Settingsuser_nameDesktopNPE.exe' /VSS 111

5. Click OK.

6. Run a scan.

7. If the scan comes clean, go to Step 6.

Run a scan using Norton Bootable Recovery Tool

1. Download NBRT.

2. Create a bootable DVD or USB and run a scan.

Mcafee Software Removal Tool Mac

BleepingComputer Review:

The McAfee Consumer Products Removal tool allows you to remove McAfee consumer products in the event that they become damaged or are unable to uninstall properly through the Windows control panel. You can run the McAfee Consumer Product Removal tool (MCPR.exe) to remove all 2005 - 2011 versions of McAfee consumer products. This tool will not run on Windows 98 or ME.

Please note, that the security characters the tool will ask you to enter are case-sensitive.

Software Removal Tool For Mac

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