Removal Tool For Citrix Receiver For Mac

  1. Remove Tool For Citrix Receiver For Mac Menu Bar
  2. Citrix Receiver For Mac
Posted by2 years ago
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  • Explanation: A new security certificate was recently released to further enhance the security of Citrix Receiver. However, this certificate disables Receiver Auto-Update functionality. It is important that you download and install the recently released Receiver Auto Update Tool to restore Receiver Update functionality.
  • The Receiver Clean-Up utility is designed to assist with the following scenarios: When errors occur during upgrade from an earlier version of Receiver or Online Plug-in When unexpected behavior or performance is experienced after upgrade from an earlier Receiver or Online Plug-in.

I know you're not supposed to use the Citrix Receiver cleanup utility on newer versions of Citrix Receiver. I had a user execute this, and since that, they can not connect to any applications or desktops published in Citrix Receiver. They can still access using the website and HTML 5 receiver.

Unfortunately, they ran the utility one more time after trying a different version of Receiver, and so we no longer have the Receiver backup registry logs, as it appears to have overwritten the existing ones.

Citrix Receiver Clean Up Utility - oopsie (self.Citrix) submitted 1 year ago by TomInIA I know you're not supposed to use the Citrix Receiver cleanup utility on newer versions of Citrix Receiver. Uninstall Citrix Receiver for Mac 12.5.0. Obtain and mount the Citrix Receiver for Mac Installer DMG from the Download Grid. It contains the uninstaller. Run 'Uninstall Citrix Receiver.app' A confirmation prompt will pop up, click 'Continue' Authenticate with you credentials (must be an Administrator). This article is teaching you how to correctly remove Citrix Receiver 11.9.15 in Mac OS X. Before performing the removal, let’s get to know more about Mac OS X, so that we will be able to safely, completely remove Citrix Receiver 11.9.15. This article is teaching you how to correctly remove Citrix Receiver 11.9.15 in Mac OS X. Before performing the removal, let’s get to know more about Mac OS X, so that we will be able to safely, completely remove Citrix Receiver 11.9.15.

I'm just curious if anyone knows what settings to restore, would exporting Registry entries from a similar PC and importing them on to this users computer be sufficient?

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You may need to change your Kerberos password
To use Citrix, your Kerberos password cannot be more than three years old. If your password exceeds this age limit, you need to change your Kerberos password

Remove Tool For Citrix Receiver For Mac Menu Bar

Uninstall previous Citrix versions

  1. Drag Applications > Citrix ICA Client folder into the trash.
  2. Drag userhome > Library > Preferences > Citrix ICA Client into the trash.
  3. Check if the following folder exists: Macintosh HD > Library > Preferences > Citrix ICA Client.
    If it exists, move it to the Trash.

Install Citrix Receiver Client for Mac

  1. Download the Citrix Receiver client for Mac, available from the; Citrix Receiver and click Download. Note: this will take you to Citrix's website to download the latest installer.
  2. When prompted, choose to Save the installer. Depending on your browser settings, the file may download without showing you this dialog box.
    1. FireFox
    2. Safari
    3. Chrome
  3. On a Mac computer, the .dmg file appears in the Mac Downloads folder. Click the folder and then select the CitrixReceiverWeb.dmg file. When prompted, click Install Citrix Receiver.
  4. Follow the instructions provided by the Receiver Installer.
  5. Once installed, continue with Using Citrix to access applications from your Mac.
Citrix

Using Citrix to access applications from your Mac

  1. Navigate in your web browser, with certificates, to http://citrixapps.mit.edu.
    With the Citrix Receiver client successfully installed, you should see the Citrix StoreFront logon prompt.
  2. Enter your Kerberos username (portion of your MIT email address before the @mit.edu).
  3. Enter your Kerberos password (password used to check your MIT email).

Result: Applications available from the MIT Citrix servers are displayed.
NOTE: If you see a prompt to Download the Citrix Receiver client, but it's already installed, choose Already Installed from the links on the right.

  1. Click the icon for your selected application.

Note for off-campus users

To access applications via Citrix from off-campus locations or from a private subnet, you will need to connect to the MIT VPN (Virtual Private Network) before connecting to Citrix.

Citrix Receiver For Mac

See: VPN at MIT

Related Links

Prefab Email for use by BH team

IS&T has upgraded its Citrix servers. The new servers are available at http://citrixapps.mit.edu, and the updated Citrix Receiver is needed.

Instructions for installing the Citrix Receiver client, and access BrioQuery via http://citrixapps.mit.edu are available at:http://kb.mit.edu/confluence/x/WoBRC

Please note that the new servers do not allow for stored launch.ica files. You'll need to access the applications by navigating to http://citrixapps.mit.edu.

Off campus users will need to first connect to the MIT VPN. More information about the MIT VPN is available at:http://ist.mit.edu/vpn

I hope this helps to clarify. Please don't hesitate to let us know if you have any additional questions. Would you also please let us know if this resolves the issue for you?