1. Citrix Receiver For Mac Issues
2. Trojan Dos Alureon A Removal Tool

Receiver for Universal Windows Platform The official version of this content is in English. Some of the Citrix documentation content is machine translated for your convenience only. Way 2 – Remove Citrix Receiver Manually. The manual way of complete apps removal will require much more time. Follow these steps: 1. Quit Citrix Receive from the tool bar. Citrix Receiver is a fantastic tool for any business that utilizes XenDesktop, XenApp, or any other Citrix software. Whether your business is booming, or just starting out, Citrix Receiver will make your job easier, guaranteed.

Hi Leslie,

With the issue description, I understand that you are experiencing issues in using and uninstalling Citrix Receiver app on your Windows 8.1 machine. I will certainly help you in getting this issue fixed.

This issue might occur due to any software conflict or incorrect settings. Let’s follow below mentioned steps and check if that helps:

Method 1: Run the Fix it

Refer to the article below to run the fix it

Fix problems that block programs from being installed or removed

Try method 2, if the issue persist

Method 2:

Step 1:Clean Boot

A clean boot is performed to start Windows by using a minimal set of drivers and startup programs. This helps eliminate software conflicts that occur when you install a program or an update or when you run a program in Windows. To know more, follow the article below:

http://support.microsoft.com/kb/929135

Note: After troubleshooting, refer to this section ‘How to reset the computer to start normally after clean boot troubleshooting’.

Step 2: Disable Anti-virus software because it might be creating some software conflict.

Important Note: Antivirus software can help protect your computer against viruses and other security threats. In most cases, you shouldn't disable your antivirus software. If you have to temporarily disable it to install other software, you should re-enable it as soon as you're done. If you're connected to the Internet or a network while your antivirus software is disabled, your computer is vulnerable to attacks.

Note: After following these steps, try to install the program once again and check if that works or not.

Hope this information helps. Please let us know if you need any other assistance with Windows in future. We will be happy to assist you.

On this page:

Uninstall previous Citrix versions

1. Drag Applications > Citrix ICA Client folder into the trash.
   
2. Drag userhome > Library > Preferences > Citrix ICA Client into the trash.
   
3. Check if the following folder exists: Macintosh HD > Library > Preferences > Citrix ICA Client.
   If it exists, move it to the Trash.
   

Install Citrix Receiver Client for Mac

1. Download the Citrix Receiver client for Mac, available from the; Citrix Receiver and click Download. Note: this will take you to Citrix's website to download the latest installer.
   
2. When prompted, choose to Save the installer. Depending on your browser settings, the file may download without showing you this dialog box.
   1. FireFox
      
   2. Safari
      
   3. Chrome
      
3. On a Mac computer, the .dmg file appears in the Mac Downloads folder. Click the folder and then select the CitrixReceiverWeb.dmg file. When prompted, click Install Citrix Receiver.
   
4. Follow the instructions provided by the Receiver Installer.
   
5. Once installed, continue with Using Citrix to access applications from your Mac.

Using Citrix to access applications from your Mac

1. Navigate in your web browser, with certificates, to http://citrixapps.mit.edu.
   With the Citrix Receiver client successfully installed, you should see the Citrix StoreFront logon prompt.
   
2. Enter your Kerberos username (portion of your MIT email address before the @mit.edu).
3. Enter your Kerberos password (password used to check your MIT email).

Result: Applications available from the MIT Citrix servers are displayed.
NOTE: If you see a prompt to Download the Citrix Receiver client, but it's already installed, choose Already Installed from the links on the right.

1. Click the icon for your selected application.

Note for off-campus users

To access applications via Citrix from off-campus locations or from a private subnet, you will need to connect to the MIT VPN (Virtual Private Network) before connecting to Citrix.

See: VPN at MIT

Related Links

Prefab Email for use by BH team

IS&T has upgraded its Citrix servers. The new servers are available at http://citrixapps.mit.edu, and the updated Citrix Receiver is needed.

Instructions for installing the Citrix Receiver client, and access BrioQuery via http://citrixapps.mit.edu are available at:http://kb.mit.edu/confluence/x/WoBRC

Citrix Receiver For Mac Issues

Please note that the new servers do not allow for stored launch.ica files. You'll need to access the applications by navigating to http://citrixapps.mit.edu.

Trojan Dos Alureon A Removal Tool

Off campus users will need to first connect to the MIT VPN. More information about the MIT VPN is available at:http://ist.mit.edu/vpn

I hope this helps to clarify. Please don't hesitate to let us know if you have any additional questions. Would you also please let us know if this resolves the issue for you?